Our Wholesale Terms and Conditions
Effective 1 August 2026
These Wholesale Terms & Conditions (“Terms”) apply to all sales of Goods supplied by Accord Parfums GmbH, trading as Raer Scents (“Supplier”), unless otherwise agreed in writing.
By placing an Order, accepting an Order Confirmation, or making full or partial payment, the Buyer agrees to be bound by these Terms.
- Definitions
Buyer means the person or entity purchasing Goods from the Supplier.
Goods means all products supplied by the Supplier.
Order means any purchase order submitted by the Buyer and accepted by the Supplier.
Order Confirmation means the Supplier’s written acceptance of an Order.
- Brand Identity
Raer Scents is a registered trademark and brand owned by Accord Parfums GmbH.
The Buyer acknowledges that Raer Scents is positioned as a premium luxury fragrance house and agrees to use reasonable commercial efforts to preserve and enhance the reputation, desirability and perceived value of the Raer Scents brand.
The Buyer shall:
- present the Goods professionally and in a manner consistent with the premium positioning of the brand;
- use reasonable commercial efforts to maximise the commercial potential of the Goods;
- support launches, marketing initiatives and promotional campaigns where commercially appropriate;
- comply with the Raer Scents Brand Guidelines and Visual Identity Standards; and
- use only official marketing materials supplied by the Supplier unless prior written approval has been obtained.
Any advertising, photography, video, printed material, digital content, website content, social media content or other promotional material created by the Buyer which incorporates the Raer Scents name, trademarks or products must receive the Supplier’s prior written approval where such materials have not been supplied by the Supplier.
Nothing in these Terms grants the Buyer any ownership rights in the Supplier’s intellectual property.
- Pricing and Brand Positioning
The Supplier may publish Recommended Retail Prices (“RRP”) from time to time. These prices are recommendations only and are not binding on the Buyer.
The Buyer shall determine its own resale prices independently and in compliance with applicable competition laws.
Raer Scents is positioned as a premium luxury fragrance brand. The Buyer agrees to market and present the Goods in a manner consistent with that positioning and shall avoid promotional practices that materially damage the reputation, prestige or perceived value of the Brand.
Where the Supplier reasonably believes that the Buyer’s overall marketing, promotional or retail practices are materially inconsistent with the luxury positioning of the Brand, the Supplier reserves the right, acting reasonably and in compliance with applicable law, to review the commercial relationship, including declining future Orders.
- Authorised Sales Channels
The Buyer shall sell the Goods only through retail channels approved by the Supplier.
Approval includes the Buyer’s existing physical stores and any websites specifically approved by the Supplier.
The Buyer shall not introduce additional sales channels, marketplaces, territories or retail formats without the Supplier’s prior written consent.
Unless expressly authorised in writing, the Buyer shall not offer the Goods for sale on online marketplaces including, without limitation:
- Amazon
- Amazon Marketplace
- Walmart Marketplace
- Alibaba
- eBay
- Etsy
or any substantially similar third-party marketplace.
The Buyer shall not knowingly sell Goods to wholesalers, distributors, brokers or other persons intending to resell the Goods.
The Buyer shall use reasonable commercial efforts to prevent diversion of the Goods into unauthorised distribution channels.
If the Supplier reasonably believes that the Buyer has diverted Goods into unauthorised channels, the Supplier may suspend or terminate future supply without prejudice to any other legal remedies available.
Approval of a retail channel may be withdrawn on reasonable written notice where continued distribution through that channel would materially damage the reputation or selective distribution of the Brand.
- Orders
Orders become binding only upon written acceptance by the Supplier.
The Supplier reserves the right to accept or reject any Order.
All quantities are subject to a manufacturing tolerance of ±10%. Unless otherwise agreed in writing, the Buyer shall accept deliveries within this tolerance.
- Order Fulfilment
Raer Scents products are handcrafted in small batches.
The Supplier will use reasonable commercial efforts to fulfil Orders as promptly as possible. Unless otherwise agreed, Goods will normally be dispatched within two weeks following acceptance of the Order.
Delivery dates are estimates only and do not constitute binding contractual delivery dates unless expressly confirmed in writing.
If the Buyer requires delivery by a specific date, this must be agreed in writing before the Order is accepted.
- Changes and Cancellation
Orders may be amended or cancelled within twenty-four (24) hours after receipt by the Supplier provided production has not commenced.
Any amendment or cancellation becomes effective only when confirmed by the Supplier in writing.
Once production has commenced, Orders may not be cancelled except with the Supplier’s written agreement.
- Returns
Returns are accepted only with the Supplier’s prior written authorisation.
Unauthorised returns may be refused.
Goods accepted for return must be:
- unused;
- complete;
- undamaged;
- in original packaging; and
- suitable for immediate resale.
Unless otherwise agreed, the Buyer bears all costs and risks associated with returning Goods.
Where the Supplier agrees to accept a voluntary return, a restocking charge of 25% of the net invoice value will apply.
This charge does not apply where Goods are defective, incorrectly supplied or otherwise fail to conform to the contract.
Nothing in this clause limits the Buyer’s mandatory statutory rights.
- Product Storage
The Buyer shall store the Goods in clean, dry conditions away from excessive heat, direct sunlight and other conditions likely to impair their quality. The Supplier shall not be responsible for deterioration resulting from improper storage after delivery.
- Inspection and Claims
The Buyer shall inspect the Goods promptly following delivery, insofar as reasonably practicable.
Visible shortages, transport damage, incorrect Goods or other apparent defects must be reported without undue delay.
Hidden defects shall be reported without undue delay after discovery.
Where both parties are merchants within the meaning of German law, §377 German Commercial Code (HGB) shall apply.
Claims must include:
- invoice or order number;
- product details;
- quantities affected;
- description of the issue; and
- photographs of the Goods, packaging and shipping carton or pallet.
Visible transport damage should be noted on the carrier’s delivery documentation.
Goods and packaging must be retained until the Supplier has completed its investigation.
Claims should be sent to: denys@raerscents.com
Failure to comply with this clause does not affect claims that cannot legally be excluded under applicable law.
- Shipping, Incoterms and Transfer of Risk
Unless otherwise agreed in writing:
- Goods collected by the Buyer from the Supplier’s premises shall be supplied EXW (Ex Works), Berlin, Germany (Incoterms® 2020 rules).
- Where the Supplier arranges carriage on behalf of the Buyer, delivery shall be FCA (Free Carrier), Berlin, Germany (Incoterms® 2020 rules).
For FCA shipments, the Supplier shall be responsible for export clearance where required and for delivering the Goods to the agreed carrier. Risk of loss or damage shall pass to the Buyer upon delivery of the Goods to that carrier.
For EXW collections, the Supplier shall make the Goods available for collection at its premises. Risk of loss or damage shall pass to the Buyer when the Goods are placed at the Buyer’s disposal in accordance with EXW.
Unless expressly agreed otherwise in writing, all shipping costs, export clearance charges, dangerous goods packing and handling charges, customs duties, import taxes, brokerage charges, carrier fees, certification costs, insurance and all other transport-, import- or customs-related costs shall be borne by the Buyer.
The Buyer shall be solely responsible for complying with all applicable import requirements in the destination country and for providing any information or documentation requested by customs authorities, carriers or their agents. The Supplier shall not be liable for delays, storage charges, customs penalties, return shipments, destruction of Goods or any other costs arising from the Buyer’s failure to comply with such requirements.
The Buyer authorises the Supplier and any carrier or freight forwarder appointed by the Supplier to provide the Buyer’s details to customs authorities where required and to request directly from the Buyer any information or documentation reasonably required for import clearance.
- Payment
Unless otherwise agreed in writing, payment in full is due prior to dispatch.
Orders may be withheld until cleared funds have been received.
Payment shall be made in Euros by bank transfer to the account specified on the invoice.
The full invoice amount must be received.
The Supplier reserves the right to require payment in advance for first Orders or where the Supplier reasonably considers the Buyer’s creditworthiness to have deteriorated.
The Buyer is responsible for all transfer charges, intermediary bank charges, currency conversion costs and similar payment fees.
- Late Payment
If payment is overdue, the Supplier may charge statutory interest applicable to commercial transactions under German law.
The Supplier may also claim the statutory recovery fee together with any additional recovery costs permitted by law.
The Supplier may suspend production, dispatch or future Orders until all outstanding amounts have been paid.
- Retention of Title
Title to the Goods remains with the Supplier until all amounts owed under the relevant contract have been paid in full.
- Intellectual Property
All trademarks, trade names, product names, logos, designs, photography, artwork, packaging, product descriptions and other intellectual property relating to the Goods remain the exclusive property of the Supplier or its licensors.
No licence is granted except the limited right to market and sell genuine Raer Scents products in accordance with these Terms.
The Buyer shall not register, or attempt to register, any trademark, domain name, company name or social media account incorporating or confusingly similar to the Supplier’s intellectual property.
- Limitation of Liability
The Supplier shall be liable without limitation for:
- wilful misconduct;
- gross negligence;
- death or personal injury;
- liability under the German Product Liability Act;
- fraudulent concealment of defects; and
- any expressly given guarantee.
In cases of slight negligence, liability shall be limited to breaches of essential contractual obligations.
In such cases liability shall be limited to the foreseeable damage typical of the contract.
All further liability for slight negligence is excluded.
To the extent permitted by law, these limitations also apply to employees, officers, representatives and agents of the Supplier.
Estimated delivery dates do not constitute guarantees unless expressly agreed in writing.
- Termination
The Supplier may terminate the commercial relationship with immediate effect by written notice if the Buyer materially breaches these Terms, including by unauthorised resale, diversion of Goods, misuse of the Supplier’s intellectual property or conduct materially damaging the reputation of the Brand. Termination shall not affect any rights or obligations accrued before the date of termination.
- Force Majeure
The Supplier shall not be liable for any delay or failure resulting from circumstances beyond its reasonable control, including natural disasters, fire, flood, war, terrorism, labour disputes, shortages of raw materials, transport disruption, governmental action or similar events.
Performance shall be suspended for the duration of such event.
- Governing Law and Jurisdiction
These Terms shall be governed exclusively by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Where legally permissible, the courts of Berlin shall have exclusive jurisdiction over all disputes arising from or relating to these Terms.
- Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Entire Agreement
These Terms constitute the entire agreement between the parties concerning the sale of the Goods and supersede all previous proposals, discussions or understandings relating to their subject matter.
No amendment shall be effective unless made in writing and signed by both parties.